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Problems with Uploading Files to DeskPro - News / General - Medical Billing Professionals Support Suite

Apr 9 2025

Problems with Uploading Files to DeskPro

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  • Medical Billing Professionals

We are aware of an issue where some cannot upload any files to DeskPro. We are aware of this and have made DeskPro aware of the problem. I do not have any idea when the problem can be rectified.

If you are unable to upload a file, do NOT send unsecure emails as that would violate HIPAA.

If you have ZixMail or Hushmail you can temporarily (until the problem is fixed) send us a secure email with the file attached.

Thanks,

Steve